Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at gregor.salamon.sp@gmail.com.
FAQ
We offer free returns within 14 days of receipt. Please return items in their original packaging, unworn and unwashed, with hang tags attached and proof of purchase.
We sell our products at the Ljubljana Central Market, seasonal fairs, our website, and Etsy shop.
Contact our support or call us during business hours. If an order has shipped, you'll need to place a new order.
Orders are processed in the order received unless expedited shipping is chosen. You can track your order on the courier's website.
Check the carrier tracking for up-to-date information. If it's stuck or not delivered, contact our support.
Take pictures showing the defect and contact our support for replacement eligibility.
Our products are made from high-quality European-produced cotton fabric, it is OEKO-TEX Certified.
Yes, we offer personalized embroidery services for many of our products. Contact us for more information.
Yes, we offer wholesale pricing for bulk orders. Contact us for more information.
Shipping times vary depending on your location and the shipping method chosen. We typically process orders within 1-2 business days.